Software Test Specialist Commerce-IBM India Private Limited

Job Position Title

Software Test Specialist - Commerce

Company Name IBM India Private Limited
Location of Work Bangalore
Experience Required

2 – 5 years

Job role Software Test Specialist
Candidate Qualifications
  • Bachelor's Degree
  • At least 2 years experience in Manual Testing
  • At least 1 year experience in Automation testing
  • At least 1 year experience in Selenium Web Driver
  • At least 1 year experience in Java
  • At least 1 year experience in Database (SQL/Oracle/DB2)
  • English: Fluent
Job Area Software Development
Industry IT
Job Ref Code COM-0764015
Posted On 19th Jun 2015

Job Description:

•A Level 2 technical support engineer provides support for: Sterling Applications Suite - Order Management, Warehouse Management
• Responsibilities of a Technical Support Engineer include but are not limited to: troubleshooting and analysis of customer issues. Managing customer expectations and relationships.
• Setting up test scenarios to duplicate problems. Composition of knowledge base articles describing issues that have been reported & their resolution.
• Escalating of defects to Level 3 for review and administration of communication and fixes between the customers & Level 3 support.


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