Administrator Service Desk-Wipro


Job Position Title Administrator Service Desk
Company Name

Wipro

Location of Work
Bengaluru
Experience Required
1-3 YEARS
Key skills ITIL Service Level Mgmt(Mandatory)
Job Ref Code

T381117

Job Description:

    • Should be able to do system administration Incident / problem determination and resolution on a 24x7 basis Incident Problem Change and Configuration management Service incidents and queries within the agreed service levels.
    • Perform Service Requests based on Standard Operating Procedures.
    • Work on scheduled tasks as part of Change Management.
    • Should be able to handle issues independatly and suggest/ implement services improvements plans.
    • Should be able to identify and highlight scope of automation to lead or Manager

Company Profile:

www.Wipro.com

How to Apply: