Accelerated Value Specialist (AVS)-IBM India Private Limited


Job Position Title Accelerated Value Specialist
Company Name IBM India Private Limited
Location of Work Bangalore
Experience Required 3-8  Years
Skills Required DataStage,QualityStage, Infosphere, Customer Handling
Candidate Qualifications
  • Bachelor's Degree
  • At least 2 years experience in DataStage & QualityStage
  • At least 1 year experience in Infosphere
  • At least 6 months experience in Customer handling
  • At least 1 year experience in Project Contributor / Management
  • English: Fluent
Job Role General Other IT Specialist
Industry IT
Job Ref Code

SWG-0766469

Posted On 18th Jun 2015

Job Description:

  • • "The Accelerated Value Specialist (AVS) provides clients with the highest level of remote and/or on-site technical direction for specific supported products, including initiatives such as diagnostic coaching and defect and non defect problem resolution assistance.
    • The AVS is assigned for a specific area of technology and has direct interaction with subset of Named Callers, as designated by client. The AVS provides direct support or assistance with technical queries from clients and field personnel.

    Technical Advice and Skill Sharing
    Participates in project planning
    Shares best practices for key tactical initiatives

    Remote Technical Proactive Assistance
    Provides guidance in gathering diagnostics for problem resolution
    Helps advise on documented fixes and workarounds for the client environment

 

Company Profile:

www.ibm.com/aboutus

How to Apply: