• "The Accelerated Value Specialist (AVS) provides clients with the highest level of remote and/or on-site technical direction for specific supported products, including initiatives such as diagnostic coaching and defect and non defect problem resolution assistance.
• The AVS is assigned for a specific area of technology and has direct interaction with subset of Named Callers, as designated by client. The AVS provides direct support or assistance with technical queries from clients and field personnel.
Technical Advice and Skill Sharing
Participates in project planning
Shares best practices for key tactical initiatives
Remote Technical Proactive Assistance
Provides guidance in gathering diagnostics for problem resolution
Helps advise on documented fixes and workarounds for the client environment
How to Apply: